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Digital Content Specialist 591391

Marketing | Pleasanton, CA | Full Time, Contract, and Temporary

Job Description

Digital Content Specialist

The Digital Content Specialist manages eCommerce content for the Products Division. Responsibilities include: New item set up at eCommerce customer sites, digital content publication and print catalog auditing, and on-going Customer monitoring and maintenance for a portfolio of leading brands.


  • Working closely with customers to understand content needs and set up new items according to customer requirements
  • Troubleshooting missing information and attributes on existing items
  • Independently managing content maintenance, including initiating and completing website audits, and ensuring publication of updated content on customer websites in a timely manner
  • Tracking and managing progress of content work streams, escalating for prioritization when needed. 
  • Managing open lines of communication with internal and external stakeholders on progress of content deliverables and deadlines
  • Proactively pursuing process improvements and advocating for appropriate resources/tools needed to effectively manage digital content
  • Managing 3rd party agency to support customer content audits and updates, as needed


  • Candidates should have 1-3 years of experience – previous sales and e-commerce experience is a plus
  • Strong people and service skills – role supports critical accounts, so some customer service experience is a plus
  • Excel – must be proficient with v-look ups
  • Adobe Acrobat
  • Experience with SAP is a plus – they will be pulling product information form SAP – need to be able to conduct quires in SAP and collect/ organize data pulled
  • Preferred experience with PIM systems, ENDECA, and/or other content management tools
  • Quick learner, proactive, highly adaptable, independent problem-solving and critical-thinking abilities
  • Ability to manage multiple projects while maintaining focus and attention to detail
  • Strong communication skills
  • Reliability – needs to be able to work 8 hour day in Pleasanton, CA office

$24 per Hour    Pleasanton, CA    6-12 Month Assignment