Content Coordinator I

Content Coordinator I 1504141

• Hourly pay: $30/hr
• Worksite: Leading podcast and audiobook company (Newark, NJ 07102 - Onsite)
• W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL
• 40 hours/week, 9 Month Assignment (With possibility of extension)

A leading podcast and audiobook company is seeking a Content Coordinator I to support catalog operations by managing digital content ingestion, metadata accuracy, asset workflows, and stakeholder requests, ensuring digital products are released accurately and on time while maintaining high-quality metadata, coordinating with internal teams and external partners, and leveraging AI-enabled tools to improve operational workflows.

Content Coordinator I Responsibilities:

• Monitor digital asset deliveries, validate metadata and content assets, process ingestion workflows, and ensure timely release of catalog content.
• Manage metadata updates, product corrections, cancellations, and provider requests while maintaining accuracy and meeting established service-level agreements.
• Coordinate ticket queues, prioritize incoming requests, and collaborate with internal stakeholders and external content providers to resolve issues efficiently.
• Maintain process documentation and leverage AI-powered tools to improve workflow automation, operational efficiency, and stakeholder communication.
• Support cross-functional teams by ensuring catalog integrity, troubleshooting content issues, and identifying opportunities for continuous process improvement.

Content Coordinator I Qualifications:

• 1 year of experience in editorial, publishing, digital content operations, or a web-based publishing environment with CMS and metadata management.
• Bachelor's degree or equivalent.
• Degree in Humanities or a related field is preferred.
• Experience working with content management systems (CMS), metadata, and digital asset workflows.
• Proficiency with Microsoft Office 365, including Outlook, Excel, and Word.
• Experience managing stakeholder relationships, collaborating across departments, and working with external partners.
• Experience using ticketing systems and maintaining process documentation.
• Familiarity with ONIX XML metadata standards is preferred.
• Experience with AI tools, data products, or workflow automation is preferred.
• Experience with Jira, Airtable, or similar project management platforms is preferred.
• Familiarity with Agile methodologies is preferred.
• Passion for digital media, publishing, books, podcasts, or other online content is preferred.

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