Business Systems Consultant
IT & IS | Englewood, CO | Full Time, Contract, and Temporary
Business Systems Consultant 2581
Work very closely with HR and internal IT operations team to understand business requirements and then partner closely with IT development team for the creation of Functional Design.
Coordinate and track requirements from inception to development to testing, users sign off and final delivery.
Work with Development team to build/test the Onboarding solution on ServiceNow platform based on business requirements.
Manage relationships with business teams for functional and technical support
Create and present functional and technical design including data analysis to the business team, and gather feedback
Document functional business requirements, process flow diagrams, and business cases
Facilitate requirements gathering and process mapping workshop
Facilitate review sessions with functional owners and end-user representatives
Participate in end to end implementation planning including project management, issue management, communication and change management writing and reviewing QA and UAT test scripts
Managing UAT with end users including coordination and user acceptance signoff
Preparation of user documentation and training documentation as necessary
Leverage business knowledge and expertise to drive business process improvements
5 to 9 years of experience in the role of a Business Analyst
3 to 5 years of experience in ServiceNow preferably in HR
Ability to create and manage test plans and coordinate testing with end users
Ability to interact with all levels of business users (end-users/executives)
Working knowledge of end-to-end business processes as regards to HR, Internal IT
Ability to communicate in a clear and concise professional manner, tailored to the appropriate audience; including both verbal and written communications.
Ability to lead and work collaboratively within a business unit team and have strong influencing skills
Must be able to manage multiple priorities and complex tasks in a dynamic work environment
Must have experience preparing end-user documentation and conducting end-user training.
Excellent communication skills with the ability to impart ideas in both technical and user-friendly language
Highly motivated and driven, with keen attention to detail and the ability to multi-task in a self-managed environment
Ability to develop documentation for training and user procedures.
Agile project experience a plus
$55-$60 per Hour Englewood, CO 80112 12 Month Assignment