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Business Systems Analyst 1078

Sales Operations | Pleasanton, CA | Full Time and Contract

Job Description

Business Systems Analyst 1078

Responsibilities:

  • Works collaboratively with the Sales Operations team, along with other groups, as necessary, to ensure the requirements are understood and documented.
  • Partner with stakeholders to shape requirements and ensure alignment with business/technology strategy and planned initiatives.
  • Drive the planning, prioritization, design, development, and deployment of new projects & system enhancements. 
  • Evaluate and address cross-functional and cross-system dependencies.
  • Responsible for understanding business requirements, creating/grooming user stories, and partnering with the Development team to deliver a solution and a plan. 
  • Leverage business knowledge and expertise to identify opportunities for process improvements; serve as a trusted technology advisor for business users.
  • Participate in the change management and go live support processes.
  • Maintain a high-level familiarity with other IT system/business application capabilities and scope definition in order to make recommendations regarding upstream/downstream integration or functionality intersection points.
  • Coordinate and perform system testing to ensure requirements are met. Work closely with the project team during user acceptance testing (UAT); including tracking issues through to resolution and securing end-user acceptance sign-off.
  • Partner with business operations team members to define, plan, and execute small and medium projects, in addition to ongoing delivery of ‘run the business’ enhancements and fixes.

Requirements

  • 7+ years of IT experience with a Bachelor’s degree in Computer Science, MIS, Computer Engineering or equivalent technical degree 
  • 5+ years experience with Salesforce.com in an Enterprise IT environment 
  • Salesforce Admin Certification (201)
  • Apttus CPQ & CLM Certified
  • Salesforce Lightning
  • Salesforce Sales Cloud, Forecasting and CPQ tools, as well as Account Planning.
  • Subject matter expert in for both functional and solution analysis and light design for the Salesforce platform, and related technical areas listed
  • Experience supporting multiple integrated systems in an Enterprise technology environment
  • Agile / SCRUM experience required
  • End to end implementation experience including requirements documentation, systems configuration, project management, issue management, communication and change management.
  • Self-motivated team player with clear and effective communications skills; solid time management & organization skills; ability to manage multiple and often changing priorities.
  • Attention to detail with the ability to analyze and solve complex problems as well as provide documentation, guidance, and instruction to users.

Preferred Skills:

  • Compensation & Data Capture Process using Xactly (Salesforce)
  • Renewal Process & Customer Tru-up Process (Assets)
  • Forecasting (C9) 
  • Altify account planning
  • Customer Accounts & License Data Capture
  • Order Form & Contract Management Process for both CPQ & CLM
  • Proposals and Approvals (Apttus CPQ) 

$100-$110 per hour         Pleasanton, CA 94588          6 Mo Assignment