Business Process Analyst

Business Process Analyst

A leading enterprise software solutions company seeks a Business Process Analyst to join the Business Innovation & Transformation(BIT) team, which sits within the CAO and specifically supports the Hire to Retire space. The successful candidate will be responsible for providing support in capturing and documenting complex system requirements, as well as strategic planning, stakeholder engagement, as well as providing key insights into project progress on a regular basis. This will lead to driving operational efficiencies throughout the business

Business Process Analyst Pay and Benefits:

• Hourly pay: $110/hr
• Worksite: Remote, Candidates must be located in the United States
• W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program
• 40 hours/week, 3 Month Assignment

Business Process Analyst Responsibilities:

• Diagram and evaluate existing processes. Identify new processes and document the current state vs. the future state.
• Organize, lead, and facilitate meetings while coordinating with stakeholders and team members.
• Review and analyze survey data and comments to identify trends, assist with developing and assigning customer and process improvement actions and report findings to the executive team in a timely manner.
• Develop process flows and procedures based on key indicators for future improvement opportunities and aligning enhancements with identified process gaps.
• Collect data to identify the root cause of problems and align with process requirements.
• Deliver presentations, provide process inputs, and content for training as needed, focusing on measurement, analysis, improvement, and adoption.
• Communicate project progress and provide relevant updates. Perform cost and benefit analysis.
• Develop project plans, communicate risks, drive execution, escalate as needed, and report on progress.
• Design a test plan and support/document test scripts.
• Be the main POC for the business outside of Payroll WoW, P&P & Program Management teams.
• Provide Approvals for tenant management.
• Provide Systems expertise for troubleshooting, other Q&A.

Business Process Analyst Qualifications:

• Business process expertise.
• Self-starter, exceptional communicator.
• Comfortable working cross-functionally.