Broadcast Infrastructure Support Technician
Streaming and Video Operations | Los Angeles, CA | Full Time, Contract, and Temporary | From $40.00 to $40.00 per hour
Job Description
- Broadcast Infrastructure Support Technician 2405
- Hourly pay: $40/hr
- Worksite: Leading music streaming company (Los Angeles, CA 90038 - Onsite)
- W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL
- 40 hours/week, 6 Month Assignment
A leading music streaming company seeks a Broadcast Infrastructure Support Technician. The successful candidate will assist in maintaining studio and broadcast systems under the guidance of senior engineers, helping ensure smooth day-to-day operations across live radio studios and supporting infrastructure.
Broadcast Infrastructure Support Technician Responsibilities:
- Studio and Operational Support: Provide basic technical support for live broadcast studios (on-site and remote)
- System Support (Guided):
- Perform basic system checks and monitoring using existing tools and dashboards
- Assist with software installs, updates, and reboots on workstations and supported systems
- Troubleshooting (Tier 1):
- Identify and resolve common, repeatable issues using runbooks
- Gather logs and details for escalation to senior engineers
- Infrastructure and Equipment Tasks:
- Assist with the installation and decommissioning of broadcast and IT equipment
- Support cabling, patching, and physical infrastructure work
- Project Work:
- Conduct project work, including cable installation, equipment installation, room surveys, inventories, and documentation.
- Work with schematic drawings and cable schedules/wirelists
- Ticketing and Communication: Create and update incident tickets (ServiceNow or similar)
Broadcast Infrastructure Support Technician Qualifications:
- Understanding of:
- Windows and/or macOS systems
- Basic networking concepts (IP, switches, connectivity)
- Audio/video signal flow (preferred but not required)
- Ability to follow technical documentation and procedures
- Basic familiarity with IT systems, AV equipment, or broadcast environments preferred
- Familiarity with cable and equipment documentation using MS Office/Google Docs.
- Exposure to (or willingness to learn):
- Ticketing systems (e.g., ServiceNow)
- Monitoring tools (e.g., dashboards/log viewers)
- Microsoft Office / Google Workspace
Shift:
- 6 am-2:30 pm Pacific Time (preferred) or 2 pm-10:30 pm Pacific Time.
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