Mortgage Services Associate

Who We Are

Here at Asurity our team of skilled mortgage professionals work to support residential mortgage lenders by delivering compliant loan packages, analytics tools to ease the burdens of regulatory reporting, and the expertise to guide the closing process to the most efficient, successful conclusion. We also service the broader financial services industry with our state-of-the-art technology, automating compliance and keeping up with constantly-changing regulations.

Opportunity

Asurity is looking for a Mortgage Services Associate. In this role you will be responsible for several tasks within the loan receiving, recording, countersigning, and delivery procedures. In-depth document reviews and detailed notations are critical to keeping the pipeline running efficiently and guarantee auditing ease. You will be joining a small collaborative team where questions are not only welcome but heavily encouraged. Job specific training will be on-site; previous experience not required.

Job Specifics

Due to the handling of physical loan documents this role is IN OFFICE located in downtown Dallas. We are a business casual office environment and are looking for hard working and friendly people to join our rapidly growing team.

This position is full-time and hourly. Starting hourly rate is $17/HR.

Responsibilities

• Open mail, and scan the physical documents to be reviewed digitally
• Maintain physical loans organization
• Review loans (FHA, VA, USDA), graded titles, and insured titles as instructed during training
• Mail documents to various people and entities
• Record documents nationally through several venders (CSC, Simplifile, etc.)
• Maintain and update digital folders, manifests, and any ancillary documents (POA, death certificates, etc.)
• Respond to client inquiries timely and professionally
• Adhere to processing compliance timelines
• Follow quality control systems and procedures

Essential Skills

• Communicate questions and uncertainties
• Utilize constructive criticism and actionable advice
• Manage your tasks to promote efficiency and productivity

Requirements

• Must be willing to work in our Dallas office Monday through Friday
• Customer service experience: 2 years (preferred)
• Past experience in mortgage is ideal, but willingness to learn is essential
• Full time Monday-Friday availability. Occasional overtime when necessary
• Basic computer literacy is required (Excel, Word, outlook, and PDF editing software)
• Excellent time management and problem-solving abilities
• Clear and professional verbal and written communication
• Strong organization skills and attention to detail
• Flexibility to adapt to new tasks and regulatory changes

Asurity is an Equal Opportunity Employer. We are committed to a policy of equal treatment and opportunity regardless of race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other legally protected basis.