HR Operations Specialist

About ASCAP

The American Society of Composers, Authors and Publishers (ASCAP) is a membership association of more than one million songwriters, composers and music publishers, and represents some of the world’s most talented music creators. Founded and governed by songwriters, composers and publishers, it is the only performing rights organization in the U.S. that operates on a not-for-profit basis. ASCAP licenses a repertory of over 20 million musical works to hundreds of thousands of businesses that use music, including streaming services, cable television, radio and satellite radio and brick and mortar businesses such as retail stores, hotels, clubs, restaurants and bars. ASCAP collects the licensing fees; identifies, matches and processes trillions of performances every year; and returns nearly 90 cents of every dollar back to its members as royalties. The ASCAP blanket license offers an efficient solution for businesses to legally perform ASCAP music while respecting the right of songwriters and composers to be paid fairly. ASCAP puts music creators first, advocating for their rights and the value of music on Capitol Hill, driving innovation that moves the industry forward, building community and providing the resources and support that creators need to succeed in their careers. Learn more and stay in touch at www.ascap.com, on X and Instagram @ASCAP and on Facebook.

Job Title: HR Operations Specialist

Department: Human Resources

Location: New York Office Based Role

Reports to: Senior Director/Director, Human Resources

Job Overview

The HR Operations Specialist will provide essential support to key functional processes and programs across all Human Resources operational areas including benefits, compensation, reporting, recruitment, and employee engagement. The HR Specialist role will also have a key responsibility of maintaining the integrity of ASCAP’s Human Resources information systems (HRIS) and related processes with data analytics and reporting. The HR Specialist will be the resident subject matter expert in all HR systems, effectively ensuring high standards of information management, report creation, and operations and systems design. In addition, the role will support administration and project management needs across the Human Resources department.

Systems, Reporting & Data Analytics:

Is the subject matter expert on the internal HRIS, Namely, and Learning Management system, Absorb, and a go-to resource for the Human Resources department to support, test, troubleshoot and maintain departmental and employee systems and data needs.

Creates, maintains, and ideates standard and ad hoc reporting and analysis of ASCAP employee and organization data including but not limited to: EEO, talent acquisition, compliance, performance management, time keeping, health and welfare, and employee turnover. Translates data and effectively presents and communicates information to support decision-making.

Manages a full spectrum of information system support including but not limited to time off, address changes and tax form requests. Supports the employee base fielding questions on key systems-driven processes, creates end-user procedures, guidelines, and training.

Finds new and innovative ways to ensure the integrity of our human resources systems, reporting and analytics - adding value and driving HR functional effectiveness.

Serves as primary interface with outside vendors, managing technology contracts (Namely) and data feeds. Performs system audits to ensure data integrity and handles both the support system and data audits.

Operations, Benefits & Administrative Support:

Ensures that effective processes, workflows and other system dependencies are in place to support the HR operations (including employee life cycle processes, compensation, annual performance reviews, benefits and recruitment).

Identifies and recommends process improvements, promotes and supports efficiencies and compliance needs.

Leads end of year benefit plan open enrollment configuration projects and works closely with Senior Director, Benefits to ensure a smooth, accurate, and user-friendly experience for employees.

Assists with recruitment and employee engagement efforts and provides administrative and project management support and assistance with various human resources projects.

Qualifications:

• 3+ years of HR experience, 1+ years in an HRIS role is a plus
• Bachelor’s Degree in Human Resource Management, Business or Organization Development or a related field is preferred
• Strong working knowledge of Namely and/or similar HRIS platform(s): Workday, ADP, BambooHR, Rippling, and/or Paycor
• Strong analytical and project management skills
• High proficiency in MS Office Suite: Excel, Word, and PowerPoint
• Proficiency in Google Suite
• Ability to synthesize data and information from different sources to identify themes and trends
• Exemplary attention to detail, follow-through, and judgement
• Exhibits an open and positive attitude with the ability to engender and sustain trust through a strong work ethic and consistent attention to detail, follow-through, and organizational planning
• Proven ability to handle sensitive and confidential information with tact and discretion
• Always demonstrates a can-do and roll-up the sleeves attitude
• A collaborator and proven team player with a strong generosity of spirit to influence and work across different areas of HR
• A systems thinker with strong technical skills and a passion to learn

Occasional travel for in-person meetings may be required.

Please be aware that ASCAP is not a nut-free or other allergen-free workplace.

Compensation/Benefits:

Besides providing a unique and dynamic work environment, there are a few other reasons you should consider ASCAP in your career planning. We also offer generous benefit options that are comprehensive and provide the flexibility that most employees want and need. These health care and financial plan options include the following:

• A choice of either network-only provider medical and dental plans or more flexible medical and dental plans where you can see providers in or out-of-network
• Vision plan that offers both in and out-of-network provider options
• 401(k) Plan that offers pre-tax, Roth, and an after-tax employee contribution option which includes a company match.
• An additional employer paid discretionary profit share contribution, regardless of your participation in the 401(k) Plan
• Generous time-off policy
• 12 company holidays
• 16 hours to volunteer with ASCAP Notes the Cause Volunteer Program
• Health care and dependent care flexible spending accounts
• Short-term disability insurance/salary continuation and long-term disability insurance
• Company provided basic life and accidental death and dismemberment insurance
• Employee gym discounts at select gyms
• Commuter benefits
• Voluntary pet health insurance
• Voluntary auto and homeowners insurance
• Voluntary employee, spouse, and dependent life insurance options
• Voluntary ID protection Coverage

The anticipated base salary range for this position is $60,000 to $75,000 and will be determined on an individualized basis depending on several factors that are unique to each candidate including geographic location (due to differences in the cost of labor), skills, education and prior relevant experience.

ASCAP is an equal opportunity employer. All ASCAP employment decisions are made on the basis of individual qualifications and performance and not on the basis of race, national origin, ethnicity, sex, age, marital status, sexual orientation or preference, gender identity, genetic information, disability, handicap, color, creed, religion, veteran status, or any characteristic protected by applicable federal, state or local laws.