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Technology Experience Analyst

IT | Charlotte, NC | Full Time

Job Description

About Us:

Asana Partners is a real estate investment company that creates value through acquisition, enhancement, and operation of distinctive retail properties in dynamic urban markets in the United States. We recruit professionals with proven experience, a deep understanding of the industry, the ability to think independently, and a track record of doing business the right way.

For additional information about Asana Partners, visit www.asanapartners.com

Responsibilities:

  •  Manages  the  holistic  technology  experience  for the  Company  and  ensures  user  acceptance, reliability, and evolution of technology
  • Ensures and  proactively addresses consistent technology user experience across all offices
  • Sole responsibility for all infrastructure budgeting, planning, outsourcing, and third-party management including  VPN  network,  internet  providers,  firewall, file server,  phone  systems, printers, conference room technology, and hardware and software selection, procurement, and redundancy
  • Ensures flawless reliability and redundancy of critical infrastructure
  • Manages third-party technology partners and ensures third-party customer service excellence 
  • Provide limited onsite service desk services to the team to supplement third parties, as needed 
  • Recommends  and implements third-party applications to increase the efficiency and productivity of the business and team
  • Responsible for maintaining company technology policy documentation
  • Completes annual testing of disaster recovery plan and technology security in conjunction with SEC Registered Investment Advisor best practices
  • Oversees, in conjunction with third-parties, critical technology security practices, procedures, and systems
  • Leads technology training and best practices for the Company

Requirements:

  •  Strong technology, analytical, and project management skills
  • Strong interpersonal and collaboration skills
  • Strong work ethic, self-motivated, and ability to meet demanding timelines and project schedules
  • Strong organizational and process skills to manage multiple competing priorities
  • Acute attention to detail and passion for quality and precision
  • Technology infrastructure expertise and desire to continuously evolve technology
  • Strong research skills to develop leading-edge technology infrastructure planning

Experience:

3-5+ years’ experience in technology infrastructure, design, architecture, project management, and vendor management

Education:

Bachelor’s degree in a technology related field, engineering, mathematics, finance, accounting, or related field

Travel:

Occasional;  Travel required between offices in Charlotte, NC, Columbia, SC, Atlanta, GA, and  Los Angeles, CA


Asana Partners is an equal opportunity employer.