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Design Researcher

Research and Strategy | Seattle, WA or Remote | Full Time

Job Description

Who we are

Artefact is a visionary design firm. We partner with leaders to help create better futures for people, business and society. By approaching the toughest challenges with equal parts creativity and pragmatism we deliver impact that drives lasting change.  

Better futures, by design.  

How this role contributes

As a Design Researcher, you will work alongside a group of talented researcher and design consultants on a wide variety of projects across many areas including technology, healthcare, education, social impact and more. You work directly with clients and your team to help solve complex problems by channeling your passion for the human perspective and your expertise with a range of research methods to discover insights and translate them into design opportunities that are meaningful and actionable. 

What you will do

Do great work

Your focus is hands-on, on the front lines doing the exceptional work that directly impacts our ability to deliver consistently high quality on each project. You will:

  • Conduct generative and evaluative user research using techniques such as rapid ethnography, interviewing, heuristic analysis, participatory design, and concept value testing.
  • Conduct secondary research, including trends analysis and other forms of domain research, to rapidly develop an understanding of complex topics, and be able to reflect that understanding to both clients and team members.
  • Synthesize insights from primary and secondary research, represent them in a compelling but thorough way, and turn them into design inspiration.
  • Apply iterative evaluation techniques to help the team optimize concepts for the best possible experience.
  • Work collaboratively with designers to develop innovative solutions to a wide variety of design opportunities.

Learn to be a great consultant

Develop client empathy, active listening, engaging to understand clients' needs and perspectives and how to speak to your teams work to guide clients to success.

Engage in the community

Everyone at Artefact has a role in making it the best it can be, and it starts with getting involved. You will engage by participating, making new connections and getting exposure to new perspectives. Over time you will take a more active role in driving the community by facilitating inclusion and taking a more active role in initiatives that help make Artefact better.

Master your knowledge & skills

Opportunities for growing knowledge and skills are plentiful as you work on mastery of your craft and becoming a great consultant. Everyone's growth path is unique, however the common denominator to a successful journey is a learning mindset fueled by feedback, self-reflection and the willingness to ask for help.

 

Qualifications

Mindset

  • You are willing to have a point of view and strive to deliver world class thinking.
  • You can adapt to the situation, striking the right balance between the need for strong academic rigor and using your intuition, to quickly move through all stages of research. 
  • You are excited to contribute to a variety activities and initiatives that stretch beyond research into strategy and design.
  • You are a strong communicator, confident presenter, and compelling storyteller.
  • You are a champion for diversity and inclusion; proactively seeking out diverse perspectives, talents, and embracing of different styles of contribution. 
  • You have a growth mindset; striving to improve despite challenges.

Experience

  • 3-5 years of experience in human-centered design, product design, or innovation as a design researcher or design strategist
  • Previous design consulting experience either for external or internal clients/teams, with preference for candidates who have worked in similar environments
  • Demonstrated mastery of multiple qualitative / quantitative research methods, with deep expertise in at least one focus area (e.g. ethnography, design research, etc.)
  • Expertise with design thinking methods and processes
  • Exceptional verbal, writing and presentation skills
  • Ability to travel at least 10%, or as required by project work

Benefits

  • Generous PTO & Parental leave
  • Emergency childcare benefits
  • Flexible work; location, hours & work/life balance support
  • Comprehensive family medical, dental and vision coverage 
  • Education, Well being & WFH stipends
  • Seriously great co-workers!

An inclusive organization

As an organization whose mission is to help create a more equitable world, Artefact is committed to creating a diverse team and being an inclusive workplace. As such we strongly encourage people from underrepresented groups to apply. It is our promise that all candidates receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

Work from where you work best

If nothing else, Covid has revealed the amazing adaptability of our teams to work remotely while retaining a strong sense of collaboration. Post Covid, Artefact will continue in a hybrid work model with a combination of in-office and work-from-home in various mixes. So though in-person work or travel may be needed from time to time given client needs, relocating to Seattle is not a requirement for this position.