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Market Development Representative

Marketing | Foster City, CA | Full Time

Job Description

Market Development Representative

We’re looking for a Market Development Representative (MDR) to join our Marketing team in Austin, TX or Foster City, CA. As a MDR you will follow up with inbound business inquiries, reaching out via phone and email to engage in conversations with prospects to improve their product lifecycle management (PLM) and quality management system (QMS) business processes. You will gather information and qualify opportunities for follow up by Arena’s sales organization.

This position is an entry point for a successful career in enterprise-level sales. We will provide you with onboarding programs including product training of our cloud-based application and mentorship from senior members of our sales team.

What you will do:

  • Respond to inquiries that have been initially screened by a Marketing Data Research Specialist (DRS) to qualify prospects for sales team follow-up.
  • Interact with prospects via phone and email to gather information such as key problems, budget, purchase authority, and timing to enable direct sales team (account executives) to build new business pipelines.
  • Manage lead and company data in Salesforce CRM.
  • Understand Arena’s technology at a high level along with Arena’s core value proposition.
  • Participate in regular training.

What you need:

  • A desire to build a career in software sales.
  • Positive and energetic phone skills, excellent listening skills, and strong writing skills.
  • Strong interpersonal skills, able to quickly build trust and rapport with prospects.
  • Bachelor’s degree required.
  • 1-2 years of market/sales/business development experience preferred.