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Sales Coordinator

Customer Service | Midwest US | Full Time | From $40,000.00 to $50,000.00 per year

Job Description

ARCA is an award-winning company that designs, manufactures, and distributes transaction automation systems. We specialize in highly innovative technology and services for cash control in bank branches, retail stores and self-service kiosks. Our success has made us one of the fastest-growing organizations in cash automation.

We provide cash automation technologies to customers in over 50 countries and support these devices with world-class service from our headquarters near the Research Triangle in North Carolina.

The ARCA Sales team is seeking an experienced Sales Coordinator to join our team in Mebane, NC. 

The Sales Coordinator is an integral part of our business that directly supports the Sales team and will act as backup for sales and channel operations as needed.

 

 Responsibilities:

  • Managing Sales orders and quotes.
  • Supporting sales with pertinent information as it pertains to orders.
  • Maintaining regular and consistent communication with Sales team members.
  • Helping to manage next actions for order processing through the organization.
  • Overseeing and addressing internal needs as it pertains to orders.
  • Entering orders into ERP, completely and accurately.
  • Escalating concerns when needed.
  • Verifying and securing payment(s) received.
  • Managing orders from initial confirmed date to shipment.
  • Manages, organizes, and conducts meetings when necessary.
  • Performs other duties and projects as assigned.
  • Oversees the preparation and implementation of all transactions, paperwork, and internal
  • processing for orders.

 

Qualifications:

  • Associate's degree or a minimum of four years' related experience
  • Detail oriented
  • This is a customer facing role, must have superior customer service and problem solving skills
  • Strong verbal and written communication skills
  • 3 – 4 years experience with ERP’s and CRM’s
  • Infour experience a plus
  • Ability to work in a team environment
  • Microsoft Office Suite capabilities
  • Ability to juggle multiple projects at a time
  • Able to adapt to change quickly
  • Prefer candidate to be on East coast or in the mid West for client communications

 

About ARCA

Based out of our high-tech Mebane headquarters near North Carolina’s Research Triangle, you'll enjoy being part of a supportive and skilled team that loves to innovate.

You’ll also enjoy benefits that go beyond the norm.

  • 4 weeks paid vacation a year (prorated based on hire date)
  • Health Insurance
  • 100% dental coverage for employee
  • Vision Insurance
  • 401K with matching contributions
  • Flexible Spending Accounts (FSAs)

We have huge ambitions. If you’re happy to roll your sleeves up and work as part of an open-minded and entrepreneurial company, you’ll find yourself tremendously well rewarded.

ARCA is an equal opportunity employer. It is the policy of ARCA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression and veteran status. We are committed to a diverse workforce. We support an environment that is inclusive and respectful. We are strongly committed to this policy and believe in the concept and spirit of the law. We look forward to hearing from you.