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Retail Inside Sales Specialist

Sales & Marketing | Mebane, NC | Full Time

Job Description

ARCA is an award-winning company that designs, manufactures, and distributes transaction automation systems. We specialize in highly innovative technology and services for cash control in bank branches, retail stores and self-service kiosks. Our success has made us one of the fastest-growing organizations in cash automation.

We provide cash automation technologies to customers in over 50 countries and support these devices with world-class service from our headquarters near the Research Triangle in North Carolina.

The Retail team is focused on delivering cash automation to specific market segments including amusement, hospitality and grocery through direct sales, referral partners and resellers to capture 10% of the available US market. The Retail Inside Sales Specialist will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects, presenting online demos and closing sales.


Responsibilities:

  • Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
  • Understand customer needs and requirements
  • Creating and delivering sales proposals within defined scope of opportunities
  • Routing qualified opportunities outside of defined scope to the appropriate sales executives for further development and closure
  • Close sales and achieve quarterly quotas
  • Research accounts, identify key players and generate interest
  • Maintain and expand your database of prospects within your defined scope
  • Team with channel partners to build pipeline and close deals
  • Perform effective online demos to prospects


Qualifications:

  • Proven inside sales experience
  • Track record of over-achieving quota
  • Strong phone presence and experience dialing dozens of calls per day
  • Proficient with corporate productivity and web presentation tools
  • Excellent verbal and written communications skills
  • Strong listening and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

 

What’s in it for you?

Based at our high-tech Mebane headquarters near North Carolina’s Research Triangle, you'll enjoy being part of a supportive and skilled team that loves to innovate.

You’ll also enjoy benefits that go beyond the norm. 

  • Four weeks of PTO, a generous 401(k) plan with matching benefits and comprehensive health insurance, and 100% dental coverage.

  • Corporate functions that are actually fun.  We bring food trucks to our parking lot, have catered luncheons and participate in area road races. 

  • A collegial work environment. We are friendly and fun. You can come to work wearing jeans if you want, and you might find the CEO doing the same.

  • Little things. There’s fresh fruit and snacks in our cafeteria, as well as an unlimited supply of gourmet coffee, and subsidized gym memberships.

We have huge ambitions. If you’re happy to roll your sleeves up and work as part of an open-minded and entrepreneurial company, you’ll find yourself tremendously well rewarded.

ARCA is an equal opportunity employer. It is the policy of ARCA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression and veteran status.  We are committed to a diverse workforce. We support an environment that is inclusive and respectful. We are strongly committed to this policy and believe in the concept and spirit of the law. We look forward to hearing from you.