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Manual QA Tester & Technical Customer Support

Quality Assurance | Remote anywhere U.S.A. | Full Time

Job Description

Aparavi® is headquartered in Santa Monica, California with team members across the globe.  We are expanding and looking for people who want to build the best product in the business, never stop learning, pay attention to detail, do the right thing no matter who is looking, and have a positive impact on the world by providing TRUE data intelligence and automation technology. Rare opportunity to contribute across the entire Aparavi Platform with this new web application and its modern architecture!

Our platform transforms data chaos into intelligent information availability that fuels innovation and accelerates knowledge. We put you in control of your data with knowledge and break down silos. You can now manage and have insight into the state, placement, and availability of our data to address information continuity, cost, and compliance without compromise.  We provide advanced data intelligence and automation software and services.  We empowers organizations to control and exploit their data.  Simplicity, lowering costs and risk while gaining insight are paramount in today’s data centric world.  Aparavi’s technology enables data–driven companies to easily discover, classify, protect, and optimize their data at the edge, on-premise, and across hybrid and multi-cloud storage. We offer answers to demanding use cases across all industries. Data governance, compliance, data consolidation and scale, analytics, and machine learning are just a few. 

WE’RE LOOKING FOR A QUALITY ASSURANCE ENGINEER WHO: 

  • Leaves no stone unturned developing & executing plans for functional, performance, and “things that happen in the wild” tests
  • Has an unending curiosity about The Aparavi Platform and how it solves the urgent need for data intelligence & automation
  • Is passionate about delivering rock star technical customer support & retention
  • Dreams about working to disrupt an industry and change the world of data management
  • Brings 1-2 years experience in a Manual QA Engineering & Technical Support role with modern SaaS Web Applications
  • Finds joy in breaking through the status quo and skilled at influencing without authority
  • Has a running start with technical knowledge of operating systems (Windows Servers, Mac-OSX and Linux Distributions), databases, file systems, and PaaS solutions such as Amazon Web Services (AWS) and Microsoft Azure
  • Understands and reports opportunities for improvement of web applications' User Experience

  • Is this you...? 

WHAT YOU’LL DO:

  • Work with a brilliant team of Engineers and make an immediate impact on the success of The Aparavi Platform by designing and executing meticulous quality assurance test plans and metrics (functional, ad hoc, regression, compatibility, cross platform manual testing) 
  • Exponentially increase your skills and professional capabilities with mentorship from our Senior QA and Architects (as you work on platform availability matrix (PAM) testing for example)
  • Have your voice heard as you perform root-cause analysis of defects and work with the overall project team to resolve them
  • Make a difference everyday as you proactively monitor and work directly with Aparavi’s customers solving their technical support needs
  • Build greatness as you contribute to technical documentation and forums (best practices & installation to name a few)
  • Grow your career (as a result of your high performance) by promoting into senior roles within our growing QA team or Customer Technical Support organization

WHAT YOU’LL GET: 

  • Equity - begin vesting as an owner in Aparavi on your 1st day 
  • Be one of the first 100 Aparavians while you take control and ownership of projects and your career
  • Trust & Mentorship from your peers, CEO and leadership team
  • Opportunity to drive innovation within an industry that hasn’t changed in 30 years
  • Work remote anywhere in the United States with occasional travel to sunny Santa Monica (Aparavi U.S. based HQ)
  • Continuing Education
  • Paid Time Off
  • Generous Company Paid Premium Contribution (Medical, Dental, Vision insurance)
  • 401k


APARAVI IS AN EQUAL OPPORTUNITY EMPLOYER:

We celebrate diversity and are committed to creating an inclusive environment for all employees