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Office Administrator

Operations | Hybrid in Olympia, WA | Full Time | From $22.00 to $34.00 per hour

Job Description

Anthro-Tech is looking to add someone to our team to handle administrative tasks skillfully and proactively. In this role, you will free up time for our team to expand their reach and effectiveness.

As an Office Administrator, you will be expected to ensure the office is prepared and organized for client and team members’ needs. This means anticipating needs, identifying, and acting on tasks proactively, cultivating relationships, and demonstrating care in holding us to high standards.

Key Accountabilities

  • Intake, track, and assign Department issues to ensure flow and completion
  • Setup new projects in various systems (time tracking, budget, resourcing, contract, CMS)
  • Manage distribution of research participant honoraria
  • Assist client billing process for timely invoicing and reporting
  • Manage filing and record-keeping
  • Keep company scorecards, measurables, and tools up-to-date
  • Handle approved equipment and supply purchases
  • Register team members for trainings and conferences, and coordinate travel
  • Tidy and stock offices in Olympia and Seattle regularly and manage in-office events
  • Monitor Admin Support and other Microsoft Teams channels to triage next actions
  • Reception duties - answer handful of calls, respond to emails
  • Skillfully and proactively handle administrative tasks and assist in HR, IT, Finance

Qualifications

  • At least 2 years’ professional experience in office environment with administrative duties
  • A bachelor’s degree in business, communications, a related discipline, OR compelling work experiences

Requirements

  • Proficient in Microsoft Office Suite (Outlook, Excel, Word)
  • Excellent abilities to learn and use web applications and cloud tools
  • Strong customer service skills with the ability to interact professionally with clients and colleagues
  • Strong organizational skills with the ability to prioritize tasks and meet deadlines
  • Valid driver’s license

Scheduling & Travel

This is a full-time hybrid position. You’ll be working in office with Anthro-Tech staff at our Olympia headquarters two to three days per week and remotely the remainder of the week. Occasional travel in the Puget Sound area is required. You must live in the area to apply.

Compensation and Benefits

Anthro-Tech offers competitive compensation and a full list of benefits, including health, vision, dental, and long-term disability insurances, 401(K) with profit sharing, training budget, and more. You’ll work in a small company environment with a talented and dedicated group of individuals that share a passion for human-centered design for social impact. General benefits information is listed below (eligibility requirements apply):

  • Medical insurance - Anthro-Tech pays for 90% of employee premiums and funds an initial contribution to your health savings account
  • Dental insurance - Anthro-Tech pays 100% of premium
  • Vision insurance - Anthro-Tech pays 100% of premium
  • Long Term Disability, AD/D, Life Insurance - Anthro-Tech pays 100% of premiums
  • Retirement - Our 401(k) Safe Harbor plan has no required match - we automatically make a 3% of compensation company contribution to your self-directed brokerage account. A discretionary profit-sharing component also exists.
  • Paid Time Off (PTO) - you'll accrue PTO for each hour you work. Full-time team members accrue approximately 15 PTO days per year
  • Paid Holidays - Anthro-Tech offers 9 paid holidays each calendar year which includes one floater holiday of your choice
  • Supplemental Pay for Parental Leave – 8 weeks of supplemental pay for parental leave is available for Washington State employees
  • Training & professional development - We'll work with you on a training & professional development plan each year. We're currently covering up to $2,500 in approved expenses for workshops, conferences, tuition, travel, books or other activities as well as 3-days paid time to attend.

Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and responsibility. The range of starting pay for this role of Office Administrator is $22.00 - $34.00 per hour + Benefits.

Applications should include the following:

  • Cover letter stating your background, salary requirements, and reason for interest in working with Anthro-Tech.
  • Resume and a short write-up describing your experience managing office administration. We’re looking for a track record of experience and dedication.

About Anthro-Tech

Anthro-Tech is a human-centered design consultancy focused on government agencies, nonprofits, and enterprises with a social impact mission. We help organizations gain a deep understanding of their customers through research to design products and services that are usable, useful, and make a positive impact on people's everyday lives. We are leaders in digital strategy, user research, user experience design, usability testing, digital accessibility and UX training services. Much of our work focuses on websites, intranets, web and mobile applications, service design, and customer experience strategy.

Over the past 20 years, we’ve partnered with many organizations to transform how they engage their customers, including dozens of county, state, and federal government organizations, The Bill & Melinda Gates Foundation, Goodwill, Amazon, and Meta. Anthro-Tech was founded in 1997. We are a women-owned business with offices and user experience labs in Olympia and Seattle.

We’re driven by our purpose - to build a great business that makes things better for people.

Our values:

  • Help others succeed
  • Set the bar high
  • Be optimistic AND face the brutal facts
  • Continually learn and grow expertise
  • Passionate about making an impact