Content Strategy Consultant

Anthro-Tech is hiring a content strategy consultant to advise and coach clients and lead content and information architecture planning, development, and implementation. In this role, you’ll work with an interdisciplinary team of designers, researchers, accessibility experts, and change management consultants. You’ll collaborate on purposeful user-centered design solutions—from improving content usefulness, usability, accessibility, and findability, to designing entire digital experiences from the ground up. And you’ll help clients to sustain the work we do for them through content governance and measurement planning, and workshops and training. Are you getting excited?

PRIMARY RESPONSIBILITIES

1. LEAD AND SUPPORT PROJECTS FROM A CONTENT AND INFORMATION ARCHITECTURE (IA) PERSPECTIVE

• Identify opportunities for content based on content strategy activities—such as content audits, comparative analysis, content templates, and user research and content testing—and make actionable recommendations
• Define content goals, priorities, and success metrics based on stakeholder, user, and content research
• Structure and organize content for usability and findability, including designing information architectures, content models, and taxonomies
• Educate clients on content strategy activities and their role in the process

2. DEVELOP GOVERNANCE FOR LASTING CHANGE

• Prepare clients to sustain the work we do for them through education and guidance on content governance and measurement—including roles and responsibilities and content workflow—as well as developing content guides and tools to support content governance
• Collaborate with client teams, and the Anthro-Tech organizational change manager to implement proposed roles and responsibilities and content workflows
• Give and receive feedback gracefully

3. CREATE HIGH-QUALITY CONTENT AND USER-CENTERED EXPERIENCES

• Be familiar with popular content management systems (such as Drupal, WordPress, and SharePoint) and related content requirements
• Develop content requirements for designers and developers in formats that are easy for them to understand and use
• Plan for and create usable and accessible content and information architectures
• User research to inform your work, including collaborating with researchers on research planning activities
• Gather and act on continuous feedback from stakeholders, users, and peers throughout projects to iterate ad improve on your work
• Be a fierce advocate for clear, useful, usable, and sustainable content throughout the user-centered design process

QUALIFICATIONS & ATTITUDE

• 4 + years of experience leading content workstreams, coaching clients, and facilitating workshops and training.
• A bachelor's degree or higher in Communications, Human-Centered Design, or a related field; or equivalent relevant work experience
• Experienced with content planning, writing, editing, and publishing digital content
• You have developed content strategies, governance plans, and information architectures for information-rich websites
• You know how to collaborate with stakeholders and work on interdisciplinary teams to accomplish shared goals
• You’re ready to help scope a new project, respond to an RFP, help build our content strategy practice, and write thought leadership content
• You enjoy listening to the latest Anthro-Tech crowd-sourced Spotify playlist and hearing the occasional dog and cat stories from your coworkers (or, at least be willing to humor them)

SCHEDULING & TRAVEL

This is a full-time position with the ability to work remotely or from our Olympia or Seattle, Washington offices. Occasional travel may be required.

COMPENSATION AND BENEFITS

Anthro-Tech offers competitive compensation and a full list of benefits, including health, vision, dental, and long-term disability insurances, 401(K) with profit sharing, training budget, and more. You’ll work in a small company environment with a talented and dedicated group of individuals that share a passion for human-centered design for social impact. General benefits information is listed below (eligibility requirements apply):

• Medical insurance - Anthro-Tech pays for 90% of employee premiums and funds an initial contribution to your health savings account
• Dental insurance - Anthro-Tech pays 100% of premium
• Vision insurance - Anthro-Tech pays 100% of premium
• Long Term Disability, AD/D, Life Insurance - Anthro-Tech pays 100% of premiums
• Retirement - Our 401(k) Safe Harbor plan has no required match - we automatically make a 3% of compensation company contribution to your self-directed brokerage account. A discretionary profit-sharing component also exists.
• Paid Time Off (PTO) - you'll accrue PTO for each hour you work. Full-time team members accrue approximately 15 PTO days per year
• Paid Holidays - Anthro-Tech offers 9 paid holidays each calendar year which includes one floater holiday of your choice
• Supplemental Pay for Parental Leave – 8 weeks of supplemental pay for parental leave is available for Washington State employees
• Training & professional development - We'll work with you on a training & professional development plan each year. We're currently covering up to $2,500 in approved expenses for workshops, conferences, tuition, travel, books or other activities as well as up to 3-days paid time to attend

Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and responsibility. The range of starting pay for this role of Content Strategist (Contract) is $43 - $59 per hour + Benefits.

APPLICATIONS SHOULD INCLUDE THE FOLLOWING:

• Cover letter stating your background, salary requirements, and reason for interest in working with Anthro-Tech
• Resume and a short write-up describing your most significant Content Strategy engagement. We’re looking for a track record of experience and dedication.

Thank you for your interest!

ABOUT ANTHRO-TECH

Anthro-Tech is a human-centered design consultancy focused on government agencies, nonprofits, and enterprises with a social impact mission. We help organizations gain a deep understanding of their customers through research to design products and services that are usable, useful, and make a positive impact on peoples' everyday lives.

Over the past 20 years, we’ve partnered with many organizations to transform how they engage their customers, including dozens of county, state and federal government organizations, Goodwill, Meta, The Allen Institute for Artificial Intelligence, and the Bill & Melinda Gates Foundation. Anthro-Tech was founded in 1997. We are a woman-owned business with offices and user experience labs in Olympia and Seattle, Washington.

We are driven by our purpose – to build a great business that makes things better for people.

Our values:

1. Help others succeed
2. Set the bar high
3. Be optimistic AND face the brutal facts
4. Continually learn and grow expertise
5. Passionate about making an impact