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Strategic Account Manager (Digital Media)

3241 Account Management | Santa Monica, CA | Full Time

Job Description

About Amobee:

Amobee is a technology company that transforms the way brands and agencies make marketing decisions. The Amobee Marketing Platform enables marketers to plan and activate cross channel, programmatic media campaigns using real-time market research, proprietary audience data, advanced analytics, and more than 150 integrated partners, including Facebook, Instagram, Pinterest, Snapchat and Twitter. Amobee is a wholly owned subsidiary of Singtel, one of the largest communications technology companies in the world which reaches over 640 million mobile subscribers. The company operates across North America, Europe, Middle East, Asia and Australia. For more information, visit amobee.com or follow @amobee

Position Summary:

The Strategic Account Manager serves as a key point of contact and liaison between assigned strategic customers, partners and various departments within Amobee. The Strategic Account Manager is responsible for ensuring white glove service to the clients and agencies.

The Strategic Account Manager will be responsible for providing business leadership and creative direction. You will define a strategy within the account, including building a strong working relationship and building trust  You will build and maintain broad relationships with both the clients and the agencies. Developing, owning and nurturing client partnerships.

Responsibilities:

  • Leads existing relationships, drives incremental growth and builds client trust
  • Expresses broader account strategy to campaigns and execution
  • Owns design of existing and incremental business RFP process
  • Project Manages execution as well as internal cross-functional communication
  • Responsible to educate the client and agency on Amobee products
  • Owns entire conflict resolution process both externally and internally
  • Monitoring performance and delivery against client objectives while seeking out additional KPIs and trends
  • Using data, trends, market insights, and logic to develop valuable, customized and strategic recommendations
  • Leading account business reviews and goal-setting sessions
  • Working cross functionally to implement plans to achieve goals
  • Identifying opportunities and pathways for campaign and overall client success

Requirements:

  • Client management experience (internal and external) preferred, including proven ability to handle multiple deliverables with tight deadlines
  • Demonstrable ability to take ownership and accountability, and act on client goals and objectives in a technical environment
  • Troubleshooting skills, with creative ability to overcome challenges and problem-solve
  • Comfortable with ‘test and learn’ approach for best practice sharing
  • Strong organizational, analytical, and project management skills
  • Excellent written and verbal communication skills
  • Flexible, team-oriented collaborator
  • Self-starter capable of thriving in a startup environment – able to multi-task
  • Understanding of web-based applications
  • Emphatic interest in online advertising
  • Experience with online advertising management (ad serving) systems, self service bidding systems, or online shopping engine systems a major plus
  • Client-facing Ad Agency / Publisher / Ad Network / Advertising Technology Vendor / Technical Engineering or Account Management experience in the interactive marketing space
  • Experience using Customer Relationship Management applications
  • 8+ years experience in Client Services / Account Management in agency, ad-network or ad technology vendor with focus on digital advertising
  • BA/BS degree preferred with a strong academic record or relevant combination of education and experience

This position offers a competitive base salary, commission, stock options, and other comprehensive benefits.

 

 

Location: Santa Monica, CA 

In addition to our great environment, we offer a competitive base salary, employee development programs and other comprehensive benefits. Please send a cover letter along with your resume when applying to the position of interest located at Amobee.com. We are an Equal Opportunity Employer. No phone calls and no recruiting agencies, please.