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Sr. Partner Operations Manager

4111 - Business Development | Chicago, IL | Full Time

Job Description

 

About Amobee:

Amobee is a technology company that transforms the way brands and agencies make marketing decisions. The Amobee Marketing Platform enables marketers to plan and activate cross channel, programmatic media campaigns using real-time market research, proprietary audience data, advanced analytics, and more than 150 integrated partners, including Facebook, Instagram, Pinterest, Snapchat and Twitter. Amobee is a wholly owned subsidiary of Singtel, one of the largest communications technology companies in the world which reaches over 640 million mobile subscribers. The company operates across North America, Europe, Middle East, Asia and Australia. For more information, visit amobee.com or follow @amobee

 

Sr. Partner Operations Manager 

 

JOB DESCRIPTION

Amobee is seeking a Sr. Partner Operations Manager who works proactively and collaboratively with Amobee partners and core business teams to ensure high-quality and flawless operational management that drive results for our customers.

We are looking for a highly motivated, detail-oriented individual with technical aptitude and a desire to learn. Primary responsibility is maintain the health and efficiency of Amobee’s global inventory and verification partners, while collaborating with both internal and external teams to ensure a seamless experience.  Additional key functions include working with product and business development to identify, shape and drive inventory and verification partner process improvements and serve as a subject matter expert to internal teams and external teams on partner operations.  Continually seeking ways to share insights and enhance the operational processes is a key component of this role.

 

RESPONSIBILITIES:

  • Become the Partner Operations lead for some of our largest cross-channel inventory partners within the Amobee ecosystem.

  • Potential opportunity to become the technical lead for new inventory types and channels.

  • Lead discovery of new feature opportunities and ways to optimize the partnership.

  • Work closely with our technical teams including Product and Engineering to ensure we have the best integration possible with partners.

  • Proactively investigate, troubleshoot, and resolve sensitive escalations while communicating to cross-functional teams throughout the process

  • Understand policies and risks with the ability to effectively translate them into scaled workflows that improve support and product experiences

  • Assess, quantify, and implement workflow improvements to scale business.

  • Collaborate cross-functionally with finance, operations, product, business development and client teams to implement operational improvements and design new processes to support inventory partner products and partner offerings.

  • Develop and maintain a deep, understanding of technical solutions, products and positioning offered by Amobee.

  • Analyze performance to investigate hypotheses and to identify meaningful patterns in large, multi-dimensional datasets.

  • Support inquiries from internal teams and partners related to inventory and verification partner integrations.

  • Leverage Excel and Amobee internal tools for analytics and reporting.

  • Manage delivery standards and create ad hoc reports.

 

Required Skills / Experience:

  • Minimum 4 years of work experience in an operations role, ideally in an ad technology, media, and/or software company.

  • Experience in working with SFDC, Excel, and PowerPoint

  • Excellent analytical skills

  • Excellent organizational skills, diligent, and accustomed to handling multiple responsibilities and tasks.

  • Exceptional written and verbal communication capabilities

  • Ability to communicate effectively with diverse people and individuals at various levels within the organization.

  • Self-starter who can think quickly and creatively in a fast-paced environment; comfortable with ambiguity and rapid change.

  • Ability to investigate, analyze and solve problems, and clearly communicate results both internally at Turn and externally with partners and customers.

  • Eager to get hands-on with the technology and figure out how things work.

  • BA / BS degree or equivalent work experience.

 

 

Location: Chicago

In addition to our great environment, we offer a competitive base salary, employee development programs and other comprehensive benefits. Please send a cover letter along with your resume when applying to the position of interest located at Amobee.com. We are an Equal Opportunity Employer. No phone calls and no recruiting agencies, please.