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Systems Analyst 8+ years experience

Software Development | Hyderabad, Telangana, India | Full Time

Job Description

Job Title:  Systems Analyst

American LegalNet India Pvt Limited based in Hyderabad has changed the way law firms conduct their  practice with the introduction of the ‘Desktop to Courthouse’ workflow  platform suite including eDockets (docketing/calendaring solution) and  its associated software, Forms WorkFlow and Court eFiling tools. This suite of legal practice software products, individually or combined, allows law firms to improve the workflow necessary to support the entire litigation or filing lifecycle and reduce the risks associated with  missing dates and non-current content.

American LegalNet is seeking a Systems Analyst with an entrepreneurial spirit and a corporate foundation to join our dynamic growing company and help take us to the next level-preeminent in the law firm support industry.


The Systems Analyst (SA) will join ALN’s team to help drive the next generation of legal technology solutions. The SA will be responsible for bridging the gaps between business requirements and technical execution, including through analysis of requirements, design of software and database systems, creation of technical documentation, and ongoing communications with internal and external stakeholders.   

The SA will be expected to combine business and technical acumen along with organizational skills and attention to detail to solve complex problems and continue to evolve our innovative, best-in-class suite of legal technology products. The TBA also needs to have solid written and verbal communications skills to facilitate the flow of information between technical and non-technical stakeholders.  As a key part of our overall team, the SA will partner with product, development, QA, implementation, support, and other teams to ensure the success of a variety of different products and projects. 

Specific Job Responsibilities: 

  • Determines operational objectives by studying business functions; gathering information from stakeholders; evaluating requirements in terms of software development, database design and execution, system integration points, expectations, and constraints. 
  • Designs software interfaces and dependencies by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications. 
  • Improves systems by studying current practices; designing modifications. 
  • Recommends controls by identifying problems; writing improved procedures. 
  • Defines project requirements by identifying project milestones, phases, and elements; recommending approaches, resources and budgets. 
  • Monitors progress by tracking activity; resolving problems; publishing progress reports; recommending actions. 
  • Maintains system protocols by writing and updating procedures. 
  • Provides references for users by writing and maintaining user documentation; providing support; facilitating knowledge transfer and conducting user training as needed. 
  • Prepares technical and status update reports by collecting, analyzing, and summarizing information and trends. 
  • Partners with the quality assurance team to guide and contribute to testing efforts. 
  • Works with a team spirit by facilitating the overall success of the company as needed. 
  • Act as Scrum Master and handle all JIRA tickets and create stories and follow Agile Methodology.
  • Conduct Daily Sprints with Development team.
  • Serving as a liaison between business stakeholders and the technology team
  • Perform analysis to identify and understand issues or events. Reconcile and validate data from multiple sources and drive resolution
  • Performing user acceptance testing, thus monitoring deliverables and ensuring timely completion of projects.
  • Update Confluence with major changes and write product release notes for the sprint.


  • Extensive professional and educational background in information technology, with at least a Bachelor degree in a related field of study 
  • 8+ years of experience in a Systems Analyst or similar role that involves translating business needs into technical requirements 
  • 8+ years of hands-on experience with data-driven application development preferred 
  • Experience working with legal technology a plus 
  • Solid verbal and written communications skills with the ability to adapt to both technical and non-technical audiences 
  • Excellent attention to detail, organizational skills, and collaborative spirit 
  • Experience at a startup company a plus 


  • Agile software methodology experience, especially scrum master role understanding and expertise.
  • Knowledge of the Atlassian toolset, especially JIRA and confluence
  • High level Understanding of Databases and an understanding of Complex Data and ability to write small queries.
  • Must have worked with Web Applications experience with Angular JS, Web Forms, SQL is a plus.

Compensation Package: 

Salary dependent on experience. Generous benefits package that includes vacation time-off, and paid sick days. Generous recognition for outstanding performance. We also provide great and stable and professional work environment.