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Software Project Manager

General | Portland, OR | Full Time

Job Description


We don’t just build custom software, we are a technology partner who creates lasting relationships that help our customers grow their business. We work with innovative companies to create custom applications that will unlock growth, streamline processes, and ensure scalability. We collaborate with our clients on a daily basis to ensure we are driving value at multiple levels. 

We have been in business for over 15 years and employ more than 175 people from our headquarters in Portland, and across our satellite offices in San Diego, Austin, Jacksonville Beach, Ashland, and Vietnam. For six years running we continue to be honored as one of Inc. 5000’s and Portland Business Journal’s Fastest Growing Private Companies, and there is little sign of slowing down!

Why this Role? Why Now?

 Project Management balances communication and relationship dynamics with the need for structural accountability via objective benchmarks, timelines, and budgets in order to demonstrate continued value to the customer. As a member of our Project Management team, you will be collaborating to identify risk, remove roadblocks, and help to coach and mentor in a hybrid/enterprise Agile environment. You will be working closely with product teams and key stakeholders - both in our U.S. office and in Vietnam - to help manage project work in a way that drives value and achieves specific, measurable business outcomes. Be brave! Offer ideas that level-up the performance of the organization overall. Could we be doing something more efficiently? We empower you to speak up, have convictions, and find the gaps where we could increase value to our customers.


  • Independently manage project deliverables and dependencies to ensure on-time, on-budget, and on-value delivery for projects that span one or more teams

  • Independently gather and report information about project team performance against metrics

  • Manage team members' work effectively, driving project work from start to finish with consistent and reliable execution

  • Help to refine structures for managing onshore/offshore collaboration

  • Refine methods for tracking and delivering work from teams in our Vietnam office which can be leveraged to report-out on work/process health

  • Manage/mitigate risk and do so in partnership with Team Lead and Product Manager. Escalate when risks materially impact budget, scope and/or schedule, or cannot be easily remedied within the PJM's span of control. Escalate questions of priority

  • Report profitability for project work on a weekly basis. Ensure project ticket structure and team time submissions align with practices. Escalate when overall total exceeds +10% relative to project completion

  • Educate and coach team members on project delivery processes and practices

  • Demonstrate and practice schedule management, resource management, and reporting management

  • Assist the team(s) in removing ambiguity from all aspects of project work and delivery

  • Participate in tactical planning of projects scheduled to start within a quarter with regards to scheduling and resourcing.

The Big 5:

  • Bachelor's Degree
  • 2+ years of progressive career growth in software project management 
  • 1+ years of client-facing experience in B2B environment
  • Track record of high performance in a team-oriented environment: exceeding KPI's, goals, and customer satisfaction metrics (on time and on budget) 
  • Practice in Agile, Lean, Kanban, Scrum, Six Sigma, and other methodologies and is comfortable in a rapidly changing environment

The Support You Deserve:

We're proud of the high employee retention and work-culture we have built here at AltSource, but we never allow ourselves to feel we have “arrived.” We believe hiring uniquely talented individuals with diverse backgrounds and life experiences is the only way to continue to create a compelling product and service for our customers. While we offer amazing perks like a beautifully appointed headquarters in SE Portland, replete with ping pong, locker/bike rooms, catered breakfasts/lunches and enough Kombucha to fill the Mt. Tabor Reservoir, none of that is relevant given the current COVID situation, and candidly, we don’t believe that those things are the foundation of true, substantive culture anyway. 

At our heart, we are a group of builders and doers who are obsessed with seeking a better way to drive client value. We get to work each day, choosing a career that pushes us outside our comfort zone and allows us to experience personal growth and development rare to most organizations. Because we seek high performance and high accountability, we offer competitive wage and benefit packages including paid medical and dental for all employees, and a 401k plan that rewards dedication and loyalty.