Network Engineer Jr.
Flight Operations | San Leandro, CA | Full Time
A pioneer in the drone interception industry, Airspace™ is seeking a passionate Field Network Engineer - Junior that will help shape the technology that will power our flying robots. We are an early stage start up that designs, develops, and builds specialized drones. Our interdiction technologies solve meaningful problems that impact the world. We have an amazing shop with all the tools any maker would want to own. Come and join the mission!
What are some of the day to day responsibilities?
- Provide information technology (IT) support for field-deployable IT equipment
- Travel to customer outdoor field deployment sites for setup, maintenance, and troubleshooting of field-deployed equipment
- Handle daily “tier one” support requests from end users and generate bugs/tickets.
- Organize daily support bugs/tickets and finish them on time.
- Perform ongoing performance tuning, hardware upgrades, software updates and resource optimization as required. Configure CPU, memory, and disk partitions as required.
- Troubleshooting malfunctions of network hardware and software applications, sensors and camera systems to resolve operational issues and restore services.
- Perform daily routine checking on remote sensors, servers and services.
- Take on call role to provide support to end users.
Successful candidate criteria:
- Ability to travel anywhere within the continental United States on short notice.
- Ability to carry heavy equipment (less than 50 lbs) outdoors up to one mile over uneven terrain during inclement weather.
- Familiar with Microsoft Windows and Linux environment which includes setup and maintenance.
- Practical knowledge of TCP/IP, VPN, RDP, and other network protocols.
- Familiar with business-level router configuration.
- Entry-level troubleshooting skills in fixing computer hardware and software issues.
- Remote monitoring tool experience like Remote Desktop, SSH, teamviewer.
- Willingness to learn and help others.
- B.S. in Computer Science or related areas
- 26 years of age or older with a clean driving record (no at-fault accidents/DUI’s)
- Some knowledge on PHP programming languages and web servers.
- Experience driving large vehicles with trailers.
Why work at Airspace?
Working at Airspace Systems means working with a team of makers, mechanical and software engineers, designers and entrepreneurs that live for completing ambitious projects. Get inspired to build, design and dream up new solutions in our state-of-the-art workspace.
We have all the perks you would expect from a great start up: an amazing industry (Robotics and Drones...need we say more?), incredible office space, a smart multidisciplinary team, a flexible workplace, plenty of food in the kitchen, and a pure mission that binds us all together.
Obviously: medical, dental, vision, vacation, health and wellness, and stock options are part of the package. We play hard and work hard together.
Thank you for your time and consideration. If you are not interested or available and know of someone that may be, please feel free to pass along this opportunity.