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Residential Service Coordinator - HVAC

Administration | Whippany, NJ | Full Time

Job Description

About Us:

New Jersey’s premier HVAC-Plumbing-Electrical company is looking for a Full-time Residential Service Coordinator to join our winning team. We are First Class and so are our employees, this enables us to offer exceptional benefits and competitive pay. We are seeking individuals who are looking for an opportunity to grow with us.

Join our team as a Residential Service Coordinator and play a key role in keeping homes and businesses comfortable year-round!

What You'll Do as Part of our Service Team!

  • Schedule HVAC service calls efficiently.
  • Communicate with customers to confirm appointments and provide updates.
  • Monitor job progress and adjust schedules as needed.
  • Maintain accurate records of service requests, work orders, and technician availability.
  • Assist with customer inquiries and ensure timely resolution of service issues.


Minimum Qualifications:

  • Strong communication and problem-solving skills.
  • Ability to multitask and work in a fast-paced environment.
  • Proficiency with scheduling software and basic computer skills.
  • Knowledge of HVAC services is a plus, but not required.
  • Proficient with HVAC terminology/vocabulary.
  • Previous experience in the HVAC, plumbing, or similar service industries.

As a part of our team you will enjoy:

Competitive Pay

Medical (3 Plans to choose from)

Dental

FSA/HSA

Vision

Vacation

401K (Generous Match)

8 paid holidays

Company Swag