IT Support Specialist **on-site role**

We're Growing!

New Jersey's premier HVAC-Plumbing-Electrical company is seeking an IT Support Specialist to join our team. A minimum of 2 years of experience is required.

This position reports to our Director of IT and will focus primarily on IT device management, including setup and troubleshooting. Our ideal candidate will have excellent communication skills, work well with others, and have a desire to learn and grow with our company.

Hours: Mon - Fri, 8:00 am - 4:00 pm, with occasional overtime and weekends when special projects/tasks require.

About Us:

As a family-owned business, we do more than serve customers. We take care of the comfort and safety of our friends, family, and neighbors. We provide personalized solutions - both residential and commercial - for every heating, air conditioning and indoor air quality application. Our customers' comfort is an important responsibility, and our customers are at the center of everything we do at Air Group, LLC.

Requirements:

• 2 years' experience providing end-user support (troubleshooting, diagnosis, resolution)
• Ability to work on-site 5 days a week
• Excellent communication skills in all forms
• Windows OS exp
• Microsoft Office exp
• Active Directory exp
• Working knowledge of network connectivity, computers, printers and peripherals
• Comfortable working in a team environment - must be able to collaborate with all levels of staff
• High School diploma or GED
• Fluent in English (read, write, speak)
• US Citizen or Green card holder (no sponsorship is available now or in the future)

Bonus Items:

• College degree
• MS certifications
• Programming experience

Benefits:

All full-time Employees are eligible to participate in the following benefit programs:

• Medical insurance (3 plan choices)
• Benefits concierge service to assist with benefits questions, provider search, claims, etc.
• Prescription insurance
• Dental
• Vision
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Dependent Care FSA
• Life insurance (fully funded by Air Group, LLC on day one of employment)
• Life insurance buy-up options
• Disability
• Pet insurance
• Identity theft protection
• 8 paid holidays
• Paid time off
• Bereavement leave
• 401k with a generous company match
• Company merch
• A business culture rooted in teamwork and providing quality work

Only qualified candidates will be contacted. No agency submissions.

No relocation offered.

No walk-ins please. We require a scheduled interview.

All offers of employment are contingent upon the successful completion of a background check, which includes criminal record search and driver's license abstract.