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Sr. Manager, Technical Integration - Australia, New Zealand

Business Development | Sydney, Australia | Full Time

Job Description

Sr. Manager, Technical Integration 


As Sr. Manager, Technical Integration, for Australia and New Zealand, you will be responsible for pre-sales support for acquiring new audio customers (both buyers and publishers), project managing technical integration to deploy AdsWizz's full suite of monetization solutions primarily in Australia and New Zealand. Post-solution deployment, you will become the technology and product advocate on behalf of the customers, manage resolution of critical technical incidents, educate our customers on how to use our products to maximum value gain. We are looking for someone with an unquenchable thirst to win and a passion for helping online audio buyers and publishers to adapt to the digital world and to monetize this new channel. The ideal candidate will thrive in our fast paced, results-driven, start-up culture.

This position can be remotely based in either Australia or New Zealand (preferably in Sydney), and will involve occasional travel. The role works with our New Markets team and reports to the VP, New Markets Sales.

Specific Job Responsibilities

  • Provide pre-sales support for securing large strategic partnerships with audio content publishers, advertising networks, exchanges/agencies
  • Drive on-boarding of new partners including business requirement definition, technical briefing and product deployment specifications, project launch plan creation, acceptance validation and product delivery project management
  • Coordinate with the Sales/Business Development, Product, Engineering, and Operations Management to ensure operation-readiness post-launch
  • Act as a point of contact for customer product and operational change management, post-product delivery 
  • Communicate product roadmap, new features, and benefits to partners/customers
  • Monitor key technical and business metrics, and share insights and analytics to partners/customers and internal stakeholders
  • Manage P1 system incident escalation, and communicate status and resolution to partners/customers in collaboration with Global Tech Support and Operations team
  • Support periodic business account reviews with partners/customers and internal executive teams

Experience and Job Requirements

  • Bachelor’s degree from a leading International or US University
  • 3-5 years of related Account/Client Services, Technical Consulting, or Sales Engineering experience in the areas of Online Advertising or Audio/Video Streaming
  • Demonstrable and deep understanding of online ad-tech and/or streaming technologies
  • Proven project management experience, preferably in enterprise-grade software or cloud service deployment
  • Superior analytical skills and experience with analytic investigation through gathering of large data set to identify and explains trends, patterns
  • Works well against deadlines and has a clear understanding of how to estimate a project and lead it to completion
  • Maintain a professional and positive demeanor when dealing with internal and external personnel
  • A proven track record of business successes
  • Excellent combination of operational background, technical support, and business awareness with a consultative mindset
  • Solid organization skills, excellent project manager, and ability to follow many topics at once
  • Desirable technical skills: VAST/DAAST; OpenRTB; Linux/UNIX; HTML; HTTP/S; PHP; mobile application development/design; and audio/video streaming protocols and encoding
  • Highly relevant ad-tech platform knowledge: working experience on Video DSPs/SSPs, e.g. AppNexus, TheTradeDesk, MediaMath

Basic Qualifications

  • Must have an entrepreneurial, self-starter mentality
  • Strong organizational, process and analytical skills. Detail-oriented
  • Excellent interpersonal communication (written and verbal) skills, especially in client services context
  • Strong affinity to the online industry and Advertising business models
  • Passion and enthusiasm to succeed: willing to do what it takes to get the job done
  • Ability to handle work in a fast-paced environment and to work with international teams
  • Open and flexible attitude to execute tasks at every level
  • Applicants must have a strong sense of humor and sound judgment
  • Experience working with remote operations and R&D team a plus
  • Likes to solve puzzles