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Community Engagement Manager (M/F/D)

Marketing | Berlin, Berlin, Germany | Full Time

Job Description

Are you a natural when it comes to fostering community and turning conversations with strangers into long-lasting relationships? Do you want to create vibrant connections and drive engagement with professional designers from around the world? Are you passionate about design? 

We're on the lookout for a friendly and empathetic individual with creative energy and great communication skills. As part of our Designer Marketing team, you'll work in close collaboration with our Designer Product, Support, and Curation teams to develop and execute campaigns and strategies that onboard, support, engage and retain 99designs’ talented community of artists.

Your Responsibilities

  • Develop, execute and report on 99designs’ community engagement strategy.

  • Manage all designer communications while building trust and transparency through traditional channels (newsletters, Forum topics, product announcements) and leading the charge in other social gathering spaces.   

  • Be the community voice within 99designs and champion our designers across all areas of the organization.

  • Own, evolve and prioritize campaigns based on what’s most effective in driving platform participation and loyalty (ie email programs, designer spotlights, meetups, partnered giveaways, community contests, webinars, etc).

  • Partner with like-minded brands to offer perks to our community and amplify your campaigns.

  • Identify exemplary community members and provide greater engagement opportunities for them.

  • Create an emotional connection with our global community that gives designers a strong sense of belonging and the excitement of being part of something big.

Who we’re looking for…

  • 1-3 years of experience in community management, communications and/or digital marketing.

  • A strategic and fearless thinker who’s excited to experiment with new ways to engage our diverse creative community.

  • A skilled digital communicator with Native English skills and a positive, motivating written voice.

  • A clear understanding of how to monitor key community metrics within a two-sided marketplace.

  • A keen eye for high-quality design and a passion for elevating talented people from around the world.

  • Experience with email marketing, CRMs and design applications (Photoshop, Adobe CC) is a plus.

Working with us

Our Berlin office is made up of a talented international team with big plans and a passion for great design. Located right in the heart of Kreuzberg, we’re just steps away from the lively cafes and bars that fill Bergmannstraße. We offer a variety of employee perks including free gym memberships, biweekly catered lunches, a dog-friendly environment, a fully-stocked kitchen, a commercial-grade espresso machine, and the opportunity to work with our teams in Melbourne, Australia, and Oakland, California.

About 99designs

99designs’ mission is to become the most trusted global creative platform to find and do work online. We connect a global community of professional freelance designers with businesses of all sizes to complete their design needs. 

Created by designers for designers, 99designs began with a group of designers who were competing together to create the best designs. In 2008, that friendly competition grew into a design marketplace that has now become the world leader in online graphic design. 

As a creative platform that brings opportunities to people around the world, 99designs is an equal opportunity workplace committed to championing diversity, encouraging different perspectives and putting people first.


If the idea of connecting with designers around the world makes your heart beat faster, then let’s get to know you! 

Please apply with a cover letter and CV, your salary expectations and your earliest start date. Writing samples or additional links to previous projects you’ve worked on are an added bonus!

We look forward to hearing from you,

The 99designs Team