Auditor (12879)

InGenesis is currently seeking Auditors to work with our client in Albany, NY. In this role, you will be working in the NYS Dept. of Health’s Division of Medical and Dental Directors Call Center.

Apply today and we’ll reach out to answer any questions you may have!

Job Duties

· Answering telephone inquiries from healthcare providers, members caregivers and advocacy groups related to prior approval of medical services such as durable medical equipment, medical supplies, hearing aids, private duty nursing and out of state inquiries involving nursing home placement and other out of state procedures.

· Escalating complex inquires that cannot be answered with available information to appropriate staff

· Guiding and educating providers, as well as members, on where to locate pertinent policy information

· Assisting providers to troubleshoot our prior approval system(s)

· Performing data entry into excel spreadsheets and other tracking tools

· Monitoring incoming emails and/or faxes from a shared mailbox and forward to the appropriate staff.

· Sending faxes through e-mail supported fax mailbox

· Distributing fair hearing request and decisions to appropriate staff

· Processing change request forms according to defined procedure

· Supporting claims processing when other duties are finished

· Maintaining a positive and professional demeanor always

· All other activities as may be deemed necessary

Preferred Qualifications

· High School Graduate or Equivalent

· Experience with Microsoft Word and with Basic Excel functions

· Proficient in the use of standard office technology, to include fax machines, document scanners and copiers

· Ability to be flexible, innovative, and work in a team environment

*Pay rate range commensurate on experience.

About InGenesis

InGenesis is one of the largest staffing firms in the industry and is among the largest diversity-owned healthcare staffing firms in North America. InGenesis is dedicated to placing people in positions that preserve life, improve lives, and inspire others. This does not happen without passionate people: skilled colleagues who are motivated to create innovative solutions and deliver superior service to our clients. InGenesis counts almost half of the Fortune 500 in our nearly 300 clients, including clients in the healthcare, life sciences, higher education and pharma industries.

EEOC Statement

InGenesis is proud to be an affirmative action employer and is committed to providing equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know by visiting our website at https://www.ingenesis.com/careers/site-accommodations.