Technical Coordinator - Experiential Marketing

Technical Coordinator - Experiential Marketing 1305881

A leading video, audio, and voice technologies company is seeking a Technical Coordinator - Experiential Marketing. The successful candidate will support our Experiential activations, Tradeshows, and Virtual Events. The ideal candidate should have expertise on Equipment Setup, Inventory Management and Providing technical support during events, troubleshooting any equipment issues that arise, and ensuring smooth operation throughout the event. The company offers a great work environment!

Technical Coordinator - Experiential Marketing Pay and Benefits:

• Hourly pay: $50/hr
• Worksite: Leading audio, video, and voice technologies company (Local Candidates only who are available to commute to the below locations: South San Francisco CA 94080 (more frequent location) and San Francisco CA (infrequent)). Ability to travel often. Potential international travel but no specifics since plans are fluid and not yet finalized – less percentage than domestic travel during assignment.
• W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL
• 40 hours/week, 12 Month Assignment

Technical Coordinator - Experiential Marketing Responsibilities:

• Event and technical design planning with key business group and product stakeholders to determine environmental technical requirements.
• Support event systems, including audio/video, lighting, HVAC, network/internet, live sound reinforcement, and power to support customer experiences and business group equipment.
• Support technical direction on configuration and wiring and identify and advise on system abilities/limitations when implemented in various event environments.
• Assist with managing and maintaining technical infrastructure and in-house inventory of all event A/V equipment, including frequent testing, updating, and general day-to-day upkeep of all A/V equipment and systems infrastructure.
• Support the creation, integration, and implementation of innovative technical event delivery solutions that aid in more agile and flexible team responses to ever more rapidly changing event needs and demands.
• Assist with improving and streamlining equipment inventory and tracking systems.
• Create and manage wiring and install diagrams for equipment, power, audio, video, networking, and all other cabling needs for event systems builds.
• Support pre-show content testing and setup for demo testing and troubleshooting.
• Support technical and systems construction, load-in, setup, testing, run of show, troubleshooting, teardown, pack and load-out.
• Support onsite activities during show and assist events team wherever needed.
• Proactively identify and resolve technical issues during events by leveraging strong technical and troubleshooting skills.
• Support equipment logistics around preparing, packing, shipping, and tracking inventory for Tier 1 and Tier 2 events and various business group requests.
• Create and manage devices and device accounts for events. Track, document, and update all related information and ensure devices are properly configured, tested, and have the applications, content, and accounts needed for each demo.
• Create and manage network infrastructure for events and demonstrate the ability to quickly change network configurations onsite as needs change.
• Assist in building our mixing racks for systems integrations, when needed.
• Continuously educate and train on current and new company and industry technologies and best practices.
• Research and identify potential new equipment and technologies that can integrate with current A/V systems and stay up to date with current industry standards and certifications.
• Conduct QC testing of digital applications on various Apple, Android, and Windows ecosystems and and endpoints

Technical Coordinator - Experiential Marketing Qualifications:

• 5 + years of experience in related systems integration and events.
• Bachelor’s degree or equivalent in related field.
• Deep experience with professional and consumer A/V systems and interconnectivity including hardware, cables and connectors, signal conversion, HVAC, networking, and audio/video signal types and distribution.
• Excellent cross functional/cross organization program and team management.
• An ability to lead and influence without direct management/reporting line responsibility.
• In-depth technical knowledge of our products and solutions.
• Technical familiarity with all relevant product categories and devices including smartphones, tablets, laptops, computers, home theatre, TVS, etc.
• Familiar with Mac OS and Windows and relevant audio and video file types.
• Team player who possesses strong interpersonal skills, outstanding communication, organizational, and leadership skills.
• Creative problem-solver with ability to multi-task, manage multiple projects, and meet deadlines in a fast-paced environment.
• A proactive approach to handling challenges that might arise and ability to quickly troubleshoot problems. Ability to stay calm under pressure.
• Willingness to be versatile and flexible in a rapidly changing work environment while maintaining effectiveness and efficiency, meeting deadlines and benchmarks.
• Self-starter with sense of humor and positive professional demeanor requiring little hand holding.
• Ability to troubleshoot systems effectively using all resources to find solutions including improvisational workarounds.
• Customer-service oriented.
• Ability to travel often.
• Possesses a hands-on approach to tasks and exhibits a desire to learn and grow in the field.

Technical Coordinator - Experiential Marketing Shift:

• 9/80 schedule
• Schedule will vary for events. The candidate must be open to a flexible schedule depending on the event.