Change Management Consultant

Change Management Consultant 1223

A leading enterprise software solutions company is seeking a Change Management Consultant. The successful candidate will deliver assessments, strategies, and innovative plans, and also partner with program managers and enablement leads to design and deliver communications, engagement activities, and occasional training. The ideal candidate has verified work experience leading organizational change initiatives for 3+ years. The company offers a great work environment.

Change Management Consultant Pay and Benefits:

• Hourly pay: $55/hr
• Worksite: Leading enterprise software solutions company (Pleasanton, CA 94588, Atlanta, GA 30326 - Hybrid)
• W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL
• 40 hours/week, 9 Month Assignment, Possibility of extension
  

Change Management Consultant Responsibilities:

• Organizational change management from analysis to measurement, and everything in between.
• Partner with our PMO on defined outcomes, and make expert recommendations to ensure successful adoption and transformation. You will get to partner daily with our skilled team of program managers to align enablement strategies and plans to project outcomes, operating in lock-step to deliver timely change enablement solutions.
• Get to the heart of people’s needs with meticulous impact analyses: Working with initiative leads and stakeholders, you’ll get the inside scoop to thoroughly understand and document change impacts. Impact analysis is an important focus of this role, ensuring project leads, initiative leads, and other partners are equipped with the information and materials needed to facilitate and drive changes.
• Engage teammates and customers to embrace change. This is where your emotional intelligence, empathy, and your talent for making complicated concepts clear come in handy as you translate known impacts into action! We’ll count on you to create organized plans that accurately detail and track progress against goals. You will facilitate meetings with partners and stakeholders, actively engage audiences, and demonstrate success.
• Deliver change through writing, speaking, and educating. When needed, you will use your authentic, expert communication skills to develop and deliver key messages, curate content, and help spread the word to those who need it.
• Create, deliver, and maintain impactful assets including ADKAR assessments, impact assessments, change strategies, metrics analysis, and enablement content.

Change Management Consultant Qualifications:

• Bachelor’s degree in a related field or verified work experience leading organizational change initiatives for 3+ years.
• Experience working in a Customer Support or Customer Experience organization.
• Passionate advocate for customer and stakeholder success, and the ability to prove successful outcomes with metrics.
• Outstanding communication and presentation skills applicable to a global audience: written, verbal, and visual.
• Impeccable time management and organizational skills with a proven track record of developing and delivering multiple change plans with urgency and minimal guidance in a dynamic, ever-changing environment.
• High levels of Emotional intelligence (EQ), empathy, and proactivity.
• Expert command of the following tools:
  • Google Drive: Docs, Sheets, Slides, Forms, Sites
  • Microsoft: Outlook, Word, Excel, PowerPoint
  • Project management software, particularly Smartsheet
• A Prosci certification is highly desired.
• Technical writing experience with a talent for making complex ideas and processes easily understandable.
• Dedicated to quality and excellence in deliverables and interactions.
• Adept and enthusiastic about turning challenges into exciting solutions.
• A brand advocate who understands the importance of brand alignment and design best practices when communicating ideas.
• A team player with strong interpersonal skills that enable you to build beneficial and productive relationships at all levels of the organization.
• Proficient command of (or the ability to quickly learn) Zoom Meetings and Events, Confluence, Jira, Slack, and Miro.